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Work at a Portfolio Company

Payment Operations Manager

Capchase

Capchase

Operations
New York, NY, USA
Posted on Friday, March 22, 2024
🚀 The Job
Develop and implement efficient payment processing workflows and procedures to ensure accuracy, timeliness, and compliance with regulations.
Collaborate with Finance, Tech, and Customer Support, to address payment-related issues and optimize processes as well as build out necessary functionality to deliver against our business objectives.
Manage relationships with payment service providers, banks, and other financial institutions to negotiate terms, resolve issues, and explore new opportunities to further streamline and lower the cost of financial operations.
Stay on top of industry trends, best practices, and regulatory changes affecting payment operations, and implement necessary adjustments to ensure compliance and competitiveness.
Drive initiatives to streamline payment operations, enhance customer experience, and support company growth objectives through innovation in our payment systems.
🧠 Required Experience/Skills
Minimum of 2-3 years in a Payment Operations or payment systems position or similar role.
Previous experience in Fintech, Financial Services, or a similar field.
Experience running multiple projects.
Experience with cross-functional work, working closely with tech, finance and customer teams.
Obsessed with metric monitoring, troubleshooting, but also building out infrastructure.
Comfortable with fast paced environments.
Curious about latest trends in payments / money movement
Highly organized, experienced with managing numerous matters simultaneously and able to adapt to shifting priorities