Product
Chariot
Product
New York, NY, USA
Posted on Mar 10, 2026
Product
Category
Product
Location
New York City
Job Description We're at a critical inflection point in our product journey. Our technology is transforming how donors give and how nonprofits raise funds, but to scale our impact, we need someone who can lead product strategy. This role bridges deep customer understanding with hands-on product leadership, ensuring what we build is both visionary and grounded in real use.
You’ll own the evolution of our new product: shaping roadmap priorities, defining requirements, and building systems that make complex financial workflows effortless for nonprofits and platforms alike. You’ll work closely with engineering, design, and our nonprofit and platform partners turning insights into scalable product features.
This is a high-impact product leadership role, perfect for someone who thrives at the intersection of product strategy, customer experience, and execution.
Drive product direction through customer insight
Lead discovery with our nonprofit and platform partners to identify pain points and uncover opportunities that inform the product roadmap
Shape the roadmap
Translate field learnings and business goals into prioritized, high-ROI product initiatives that advance Chariot’s mission of simplifying charitable payments
Accelerate implementation velocity
Reduce time-to-value. Drive faster integration launches for key nonprofit partners (E.g. American Cancer Society, Susan G. Komen) and fundraising platforms (E.g. GoFundMe)
Build scalable implementation systems
Create repeatable processes, documentation, and tools that allow us to handle growing volume without proportionally growing the team. Develop and maintain API documentation and training materials for internal and external use
Increase engineering velocity through clarity and focus
Define clear product requirements, reduce ambiguity, and streamline cross-functional communication so engineering can move faster with fewer blockers and higher-quality output
Navigate product development with live clients
Successfully onboard clients while the product is actively being built, gathering critical feedback while maintaining client confidence and satisfaction
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About You
Must Haves
At least 4 years of experience in product management (writing specs, user stories, prioritization)
Demonstrated product thinking, ability to connect customer pain points to product solutions
Basic technical competency: can read API docs, understand webhooks/authentication flows, write simple SQL queries with AI assistance
Strong organizational skills with proven ability to manage multiple parallel projects
Experience managing change and driving adoption, especially with resistant stakeholders
Nice to Haves
Computer science or technical background
B2B SaaS implementation experience, especially in fintech or payments
Familiarity with nonprofit sector, CRMs (Salesforce NPSP, Blackbaud), or fundraising platforms
Track record of improving processes to reduce manual work
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What you’ll get from Chariot
At Chariot, we are building modern, end-to-end payment infrastructure making donors' lives easier, and nonprofits' lives better. $500B gets donated to charity each year in the US and the existing technology/infrastructure was still built for our grandparents generation. Chariot is here to change that.
Impact: Increasing nonprofit revenue to and improving operational efficiency for 10,000s of charities that service homelessness, health, education, the environment, and so much more.
An Exciting Challenge: Chariot is doing for charitable payments what Visa did for the banking industry in the 1950s.
De-Risked: Integrated over 85% of the $326B DAF market, onboarded 60,000+ nonprofits, and live with the largest fundraising platforms (GoFundMe, Givebutter, etc.)
Market opportunity: Billion dollar revenue opportunity. Fintech company operating in an untapped $500B market
In Person Culture: NYC office in-person 4x/week (Monday - Thursday) with WFH optionality.
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Employee Benefits
🏥 Healthcare | Comprehensive healthcare, including options that are 100% covered by Chariot for you |
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🌴 Time-Off | Strong time-off policy (18 days PTO and 13 holidays) - take the time off that you want and need to relax and recharge |
👶 Parental Leave | 100% paid parental leave, including 12 weeks for primary caregivers |
🍽️ Team Lunches | Weekly team lunches |
🌯 Dinner on Chariot | Free dinner every day at office past 8pm |
🎉 Team Events | Monthly team building events |
😎 Company Retreats | To get away - we all convene 2-3x / year company retreats |
🎁 Matching Gifts | Matching DAFs and daily charitable giving through GoodToday |
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Pay Transparency
Range: $140,000 - $200,000 Base Salary + Equity Upside
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How To Apply If you're interested in the role or have any questions please email your LinkedIn & Resume to hiring@givechariot.com. If Chariot doesn’t seem right for you, but you know a good candidate, please send them over to our careers page.