Job Description
Chariot has tremendous reach into the nonprofit sector through our fundraising platform and grantmaker partners, and a rapidly expanding base of account users. What we don't have yet is someone focused on making the most of it. That means seeking out engagement opportunities across our partner networks, and making a novel, often complex product clear to the people who use it. Your two goals: maximize enrollment through our partners, and maximize utilization and satisfaction among account holders.
This is a senior, hands-on IC role with two bodies of work. On the product side, you'll own how we communicate with users: product updates, lifecycle emails, and what gets surfaced in the product. You'll also have a seat at the table when new features are named and framed. On the partner side, you'll manage partner go-lives with enrollment goals and keep marketing relationships with key partners active after launch. Much of this is new, so you'll be building it.
What you'll do:
Run standing bi-weekly product emails, special announcements, and a monthly power user forum, and track utilization after new features shipBuild action-based email comms (a welcome series, milestone celebrations, check-ins when usage drops), with goals for each touchpoint and tracking of their effectBring product marketing into how things are named, framed, and organized in the product, at the planning stage rather than afterSurface other Chariot assets and initiatives (DAF Day, the DAF Fundraising Report, webinars) inside the product at the right times and placesManage partner go-lives with clear goals for Chariot enrollmentKeep marketing relationships with key partners active after go-live, finding ongoing engagement and activation opportunitiesLead external webinars with fundraising platform and DAF partnersAbout You
8-10+ years in marketing, with real product marketing behind you, ideally B2B or technicalYou've worked closely with product teams and built a deep technical understanding of what you marketExcellent communicator and strong writer. You turn complex topics into clear, digestible updatesHigh user empathy: you can lead user forums and interviews and turn them into actionable takeawaysAnalytical: every change has a goal, and you track whether it landedStrong relationship manager, able to build and keep relationships with marketing contacts at top partnersNice to have: you're a builder yourself and can prototype product features for marketingNot needed: design, growth, SEO, or paid ads expertise, as you'll have support on these frontsPay Transparency
Range: $175,000 - $215,000 + Equity Upside.
How To Apply To apply, please submit your application here: ‣. If Chariot doesn’t seem right for you, but you know a good candidate, please send them over to our careers page.
