Credit Desk Lead
Clara
Clara is the leading spend management platform for companies in Latin America. Our end-to-end solution includes our locally-issued corporate cards, a Bill Pay product, financing solutions, and our highly-rated software platform; already being used by thousands of the most successful companies across the region.
Clara is backed by top global and regional investors such as GGV Capital, Coatue, DST Global Partners, General Catalyst, monashees, Acrew Capital, Kaszek, Citius, Canary, Citi Ventures, Picus Capital, Avid Ventures, ICONIQ Growth, Endeavor Catalyst, Goldman Sachs, Accial Capital, and prominent angel investors.
We are looking for a Control Desk Lead who will:
- Be in charge of the onboarding process and credit line maintenance (KYC, KYB, AML checks and credit Score validation, and credit origination).
- Responsible for the control desk team.
- Make sure that all the prospects comply with all the requirements (legal, cashflow, credit score, risk).
- Monitor approval rates per segment and design actions to align with Clara's strategy.
- Credit line maintenance, monitoring and reporting.
- Optimize, simplify and automate the onboarding process and extract business insights to enhance CX with the product team.
Our requirements for this position are:
- 5+ years working in the financial sector in risk management or middle office departments.
- 2+ years of experience with team leadership.
- Proven experience leading mass onboarding processes (e. g. hundreds of cases per day), preferably with a financial/credit product.
- English professional proficiency (B2+).
- People management skills.
- Experience working in fintechs in LATAM a big plus.
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