Collections Associate
Clara
This job is no longer accepting applications
See open jobs at Clara.See open jobs similar to "Collections Associate" SV Angel.Clara is the leading spend management platform for companies in Latin America. Our end-to-end solution includes our locally-issued corporate cards, a Bill Pay product, financing solutions, and our highly-rated software platform; already being used by thousands of the most successful companies across the region.
Clara is backed by top global and regional investors such as GGV Capital, Coatue, DST Global Partners, General Catalyst, monashees, Acrew Capital, Kaszek, Citius, Canary, Citi Ventures, Picus Capital, Avid Ventures, ICONIQ Growth, Endeavor Catalyst, Goldman Sachs, Accial Capital, and prominent angel investors.
- Identify customers in unpaid status or default.
- Manage the early collections and its communications.
- Carry out the Direct Debit collection processes through the collection platforms.
- Report the recovery balance through the established internal communication channels.
- Manage and control the platforms for the monitoring and payments control.
- It will be the direct communication channel between internal areas and customer service.
- Resolve disputes created by clients on their Billing Statements.
- Create follow up collections Reports for NPLs, Roll Rates, FPDs & Vintages
- Previous experience in early and late collections strategies and tactics.
- Knowledge and management of portfolio of clients in arrears.
- Management of databases for payment control.
- Knowledge and use of tools such as Zendesk, HubSpot, Google Sheets, Excel, SQL & Banking Portals.
- Database organization.
- Critical Thinking.
- Teamwork.
- Knowledge in G Suite.
- Very organized.
- Knowledge in database engines.
- English.
- Effective Communication.
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This job is no longer accepting applications
See open jobs at Clara.See open jobs similar to "Collections Associate" SV Angel.