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Work at a Portfolio Company

Product Design Head

Clara

Clara

Product, Design
Brazil
Posted on Tuesday, September 12, 2023
Clara is the leading spend management platform for companies in Latin America. Our end-to-end solution includes our locally-issued corporate cards, Bill Pay, financing solutions, and our highly-rated software platform used by thousands of the most successful companies across the region. Clara is backed by top global and regional investors such as Coatue, GGV, General Catalyst, DST Global, monashees, Kaszek, Canary, A*, BoxGroup, SV Angel, GFC, Picus Capital, Avid Ventures, ICONIQ Growth, Goldman Sachs, and prominent angel investors.
We’re creating the future of how company finances are run and helping our customers be more successful. We aspire to empower companies to operate with agility and financial clarity, ultimately increasing the economic competitiveness of Latin America. We’re looking for the best talent in the region (and beyond) to join us on this journey.

Overview

As Design Head, you will lead a high performing product design team for our Brazil tribe that feels valued and is highly recognized by its cross functional and design partners.
You will get hands-on and design the high level design vision for our platform in this country, ensuring global coordination and local impact at the same time.
By partnering with Engineering, Product and Data peers, you will be accountable for launching new product features that help us reach our country OKRs and get a high NPS.

Key activities

  1. Collaborate with product and engineering leads to define OKRs of the product tribe
  2. Build a design delivery plan of the tribe’s design team in a quarterly basis
  3. Facilitate feedback sessions to guide the design process of the product designers
  4. Measure the team’s individual performance on a quarterly basis
  5. Build a highly engaged team that supports the tribe product design needs
  6. Collaborate with other design leads to execute ops and culture initiatives

Performance metrics

  1. Usability of the products in Brazil, taking into account NPS.
  2. Peer feedback from product and engineering
  3. eNPs survey results

Requirements

  • Experience: BA/BS + 8 yrs of experience in user experience, design, research or related fields, OR relevant experience. Experience across platforms and mobile apps for financial services is a plus
  • Portfolio: A portfolio showcasing expertise in user experience design.
  • Design Tools: Proficiency in standard design tools such as Figma and Miro. Experience with design systems is also required.
  • Collaboration and Communication: Excellent collaboration skills with the ability to work effectively in cross-functional teams. Strong verbal and written communication skills to articulate design decisions and advocate for user-centered design principles.
  • Analytical Thinking: Strong problem-solving skills and ability to analyze complex problems to create elegant design solutions. Comfortable working with data and conducting user research to inform design decisions.
  • Business Understanding: Familiarity with Financial services industry in Brazil
  • Leadership: Proven experience in leading design initiatives, mentoring junior designers, and driving design excellence within an organization.
  • English proficiency needed
The way we do things is as important as what we do. That is why we operate on a set of carefully-identified values. They are what we expect from ourselves and each other in our day-to-day.

We value

* Clarity - Open and direct communication
* Simplicity - Pare things down to the essential
* Ownership - We're all owners and act like it
* Pride - Make quality products we're proud of
* Always Be Changing (ABC) - Continuous self-improvement
* Inclusivity - Every voice counts; we value each other for our shared mission and contributions

We are

* Shaping business finances in Latin America
* Driven by our 6 core values
* Proud of our inclusive and caring culture
* Certified as Top LinkedIn Startup

We offer

* Competitive salary & a robust stock ownership plan
* 100% flexible work model
* A set of benefits that are adaptable to your needs & way of life
* Opportunities for growth in a fast-paced environment
* A chance to shape B2B payments in Latin America and increase the region’s economic competitiveness