Work at a Portfolio Company

People Operations Specialist



People & HR, Operations
San Francisco, CA, USA
Posted on Saturday, February 3, 2024

About Collective:

Collective is on a mission to redefine the way businesses-of-one work. Collective’s technology and team of trusted advisors enables our members to achieve financial independence by taking care of everything from business incorporation to accounting, bookkeeping, tax services and access to a thriving community, all in one integrated platform. We believe in empowering self-employed people to enjoy the same tax savings that big companies get.

Featured in Forbes, Business Insider, Yahoo, Bloomberg, Financial Times, Techcrunch and more. We’re backed by General Catalyst, Sound Ventures (Ashton Kutcher and Guy Oseary), QED Investors, Google’s Gradient Ventures, Expa and prominent investors who have financed and built iconic companies like YouTube, Substack, Twitch, Box, Hims, Instacart, Lyft, and more.

About the Role:

The People Operations Specialist role is a vital role within our growing People Team at Collective.

The ideal candidate should have a passion for creating an exceptional employee experience and tinkering with processes to make them seamless and harmonious.

This role requires a seasoned professional with extensive experience in HR operations, process improvement, and a deep understanding of the HR Suite of systems (We use BambooHR, Greenhouse, TriNet and more). The successful candidate will be responsible for implementing best practices, driving efficiency, and supporting the overall People strategy.


  • HR Process Management: Oversee and streamline HR processes, ensuring compliance with policies and regulations.
  • HRIS Management: Manage the HR information system, ensuring accurate and up-to-date employee data.
  • Data Analysis: Utilize data analytics to identify trends, generate insights, and make recommendations to enhance our practices and philosophies
  • Compliance: Stay abreast of HR laws and regulations, ensuring policies and procedures are compliant with local and national requirements.
  • Benefits Administration: Administer employee benefits programs, including health insurance, retirement plans, and other perks.
  • Employee Onboarding and Offboarding: Develop and optimize onboarding and offboarding processes to enhance the employee experience.
  • Collaboration: Partner with Stakeholders in the Talent, Legal, Finance, IT Teams to ensure cohesive employee experience across the entire lifecycle
  • Continuous Improvement: Proactively identify opportunities to improve our workflows, automations and employee initiatives
  • Culture Champion: Take part in making our remote workplace even more conducive to collaboration, fun and connection

What we want you to bring:

  • 3-5 years of prior experience in People Operations, ideally with some experience managing HR projects and systems.
  • Professional certification in Human Resources (e.g., SHRM-SCP, SPHR) is highly desirable.
  • Experience in a global, early stage startup desired
  • In depth knowledge of general HR policies and procedures.
  • Exceptional verbal and written communication skills.
  • Strong project management skills, with the ability to prioritize and manage multiple tasks simultaneously.
  • Experience with payroll and PEO/HRIS software, 401k and equity platforms
  • Demonstrated ability to analyze and interpret HR metrics to support business objectives.
  • Self-driven, organized with a solutions-minded outlook.
  • Passionate about continually tinkering to make the overall process and experience better for all employees.
  • Ability to prioritize and multitask.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Strong interpersonal skills and the ability to build effective relationships across all levels of the organization.
  • Demonstrated commitment to professional development and staying updated on industry trends.

What we offer in return:

Compensation Range: $90,000 -$100,000 USD annual base salary.

The salary ranges for the roles are posted for your convenience and review. Please understand that if an offer is presented, the offer compensation package will be based on the relevant position related skills a candidate demonstrates during our formal interview process.

  • A remote first environment.
  • A diverse and collaborative team culture.
  • Stock options package.
  • 14 company holidays + unlimited PTO.
  • 401K.
  • Employer paid Health, Vision and Dental Insurance.
    • 100% coverage for employees
    • 75% coverage for dependents
  • PC or Mac laptop + $750 Home office stipend.
  • Paid parental leave.
  • Team events and virtual gatherings.
  • $600 wellness bonus.
  • Out of State Medical Care Travel Stipend

Equal Employment Opportunity

At Collective, we don’t just accept differences — we celebrate them, we support them, and we thrive on them for the benefit of our employees, our customers, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. If you’re good at what you do, come as you are. The more inclusive we are, the better our work will be. Collective is proud to be an equal opportunity workplace.