Onboarding Specialist
Corgi
Certainly! Here’s a polished and compelling job description for an Onboarding Specialist at Beagleforpm.com, designed for a job board or careers page:
🐾 Onboarding Specialist
📍 Location: Guadalajara, Mexico
🕒 Full-Time | Customer Success Team
Company: Beagle — www.beagleforpm.com
🧠 About Beagle
Beagle is a fast-growing startup backed by top-tier investors, transforming how property management companies handle renters insurance. We help property managers increase revenue, reduce risk, and automate compliance — all through a plug-and-play platform that integrates directly into their workflows.
We’re growing fast and are looking for a detail-oriented, people-loving Onboarding Specialist to help our customers hit the ground running.
🚀 What You’ll Do
As an Onboarding Specialist at Beagle, you’ll be the first point of contact after a client signs. Your job is to guide them through a seamless onboarding experience that sets them up for long-term success.
Responsibilities:
- Welcome and guide new property manager clients through the onboarding process
- Schedule and host kickoff calls with clients, collect key operational info
- Configure their account settings and PMS integration (AppFolio, Buildium, etc.)
- Train clients on how to use Beagle’s platform
- Ensure lease addendums and tenant communications are properly implemented
- Track onboarding progress and communicate timelines with internal teams
- Serve as the client’s main point of contact until handoff to Customer Success
- Identify and solve roadblocks to adoption and escalate technical issues as needed
- Continuously improve onboarding documentation and internal playbooks
✅ What We’re Looking For
- 1–3 years of experience in onboarding, implementation, customer support, or account management
- Strong communication skills — friendly, professional, and clear
- Detail-oriented and organized — you can juggle multiple clients and timelines
- Tech-savvy — confident navigating CRMs, dashboards, and integrations
- Experience working with property managers or real estate clients is a plus
- Comfortable in fast-paced startup environments and early-stage teams
- Fluent in English
💼 Why Join Beagle?
- Join one of Silicon Valley’s fastest-growing startups
- Competitive salary and performance-based bonuses
- Be part of a mission-driven team making life easier for property managers
- Room for rapid growth and ownership
- Fun, driven, collaborative culture
Ready to help property managers launch with confidence?
Apply today and join the Beagle pack. 🐾