Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, email, and voice, resolving millions of customer inquiries across every language and at any time.

Since coming out of stealth, Decagon has experienced rapid growth. We partner with industry leaders like Hertz, Eventbrite, Duolingo, Oura, Bilt, Curology, and Samsara to redefine customer experience at scale. We've raised over $200M from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels such as the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.

We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values—customers are everything, relentless momentum, winner’s mindset, and stronger together—shape how we work and grow as a team.

About the Role:

We’re looking for a Demand Generation Marketer to build and scale Decagon’s performance marketing engine. In this role, you’ll take ownership of our paid programs across channels like Google, LinkedIn, and other digital platforms—running campaigns end-to-end, optimizing for efficiency, and ensuring our pipeline continues to grow.

This is an opportunity for someone early in their career (3–5 years of experience) who wants to go deep on performance marketing while also flexing into broader demand generation initiatives. You’ll work closely with sales, product marketing, and leadership to test new ideas, uncover what works, and double down on channels that drive real revenue impact.

We’re looking for someone ambitious, analytical, and high slope—eager to learn fast, take ownership, and grow with the company. If you’re excited to experiment, thrive on both creativity and data, and want to make a measurable impact at a fast-growing AI startup, this role will give you the runway to do just that.

You may be a good fit if you:

Have 3–5 years of experience in demand generation, growth, or performance marketing, ideally in B2B SaaS or technology.
Are comfortable owning paid campaigns end-to-end across Google, LinkedIn, and other digital platforms (from creative briefs to launch, optimization, and reporting).
Are analytical and data-driven, with experience using tools like Google Ads, LinkedIn Campaign Manager, and marketing automation platforms to optimize performance.
Love testing new ideas—whether that’s ad copy, audiences, channels, or creative—and turning experiments into repeatable playbooks.
Can flex beyond paid media into other demand gen initiatives (email, landing pages, events, ABM campaigns) as opportunities arise.
Thrive in a fast-paced startup environment, where you’re expected to take ownership, move quickly, and learn as you go.
Are eager to grow your career, take on bigger projects over time, and eventually own more of the demand gen function as Decagon scales

Even better if you:

Have experience with Salesforce, HubSpot, Roadway, Unify or other CRM/automation tools for campaign tracking and reporting.
Have worked closely with sales teams to ensure smooth lead handoff and alignment on pipeline goals.
Bring fresh ideas and curiosity about emerging channels, creative approaches, or AI-driven marketing tools.