About the role:

The Senior Corporate Engineer is a foundational and highly technical role responsible for designing, building, and maintaining the internal systems that empower Garner's employees while solidifying our security and compliance posture. You will be a senior individual contributor focused on leveraging modern low-code/no-code platforms (like Retool, Okta Workflows, and Airtable) alongside traditional IT systems to drive operational maturity and efficiency. You will architect and own proactive automation efforts for high-impact IT workflows, including user lifecycle management, RBAC, and SaaS lifecycle management. This role demands an owner-mindset, deep technical competence, and a commitment to designing resilient, secure, and scalable internal systems. You will be part of the Business Technology - Corporate Engineering team and report to the Director of Business Technology.

Where you will work:

This role will be based in our New York City office. You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.

What you will do:

• Design, build, and maintain automation and integrations that significantly improve IT Service Delivery and user experience across Garner's IT ecosystem
• Manage the architecture and execution of complex user lifecycle automation, including sophisticated onboarding/offboarding workflows using Okta Workflows, HRIS, and low-code platforms
• Serve as a Subject Matter Expert for corporate identity and access management (IDP/Okta) and modern endpoint management (MDM, e.g., Jamf Pro, Intune, Kandji)
• Lead internal development projects using Retool (or similar tools like N8N, Budibase, AppSmith) to deliver bespoke, scalable internal tooling
• Contribute to Garner's high-compliance security posture by building workflows that enforce least-privilege access, auditability, and data protection (HIPAA, HITRUST, SOC2)
• Develop clear process maps (e.g., BPMN) to clarify system flows and align stakeholders on future-state system designs
• Serve as an escalation point for Service Desk escalations within your areas of expertise

What you will bring to the team:

• Senior competence in a similar role, with 3-5+ years of experience in enterprise IT, business systems, or internal tools engineering, particularly in a high-compliance environment
• Advanced hands-on experience with modern low-code platforms (e.g., Retool, Okta Workflows) and APIs to build custom integrations and applications
• Deep proficiency in Identity & Access Management (Okta, Azure AD/Entra) and Endpoint Management platforms (Jamf, Intune, Kandji, Google Advanced MDM); Okta Consultant certification preferred
• A proven systems thinker who can break down and re-architect complex, cross-functional workflows
• Experience in ITIL processes and service management (FreshService or similar ITSM tools)
• Proficiency with scripting/automation (e.g., Python, PowerShell) to manage systems at scale
• The ability to translate ambiguous and complex requests into well-defined objectives and deliverables

Technologies we use:

• Okta, Okta Workflows, Retool, FreshService (ITSM), Google Workspace, Slack, MDM (Jamf Pro, Kandji, Intune), Airtable, AWS/GCP, Rippling (HRIS)

Compensation Transparency:

The target salary range for this position is (insert range). Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.