About the Role

What You'll Do

• Drive execution and delivery: Oversee multiple mission-critical projects that power Metronome's billing platform. Partner with engineers, technical leadership, product managers, and cross-functional stakeholders to set priorities, define milestones, and ensure timely, high-quality delivery of systems that process millions of invoices.
• Manage engineers: Provide coaching, feedback, and mentorship to a group of 10+ engineers, enabling their professional growth while maintaining high standards for technical excellence and operational reliability.
• Recruit and retain top talent: Play a key role in hiring skilled engineers and creating an environment that maximizes their potential and impact. Build a team culture that emphasizes both innovation and operational excellence.
• Drive org-level initiatives: Champion initiatives that solve broad engineering challenges. Whether improving our observability systems, enhancing testing strategies, refining our SLO frameworks, or strengthening our mentorship program, you'll help establish best practices that elevate the entire engineering organization.

Impact You'll Have

• Enable rapid scaling: You'll lead the team responsible for creating high-throughput services that can handle exponential customer growth, allowing Metronome to serve increasingly larger customers without service degradation.
• Establish engineering excellence: By defining and implementing robust SLOs and SLAs, you'll create a culture of reliability that gives customers confidence to build Metronome into their core business operations.
• Accelerate product velocity: Your team will build the foundational services and developer tools that enable product engineers to ship new features faster and more safely, directly impacting our ability to innovate in the market.
• Drive technical transformation: Under your leadership, the platform will evolve to support increasingly complex pricing models and billing scenarios that were previously impossible, unlocking new market opportunities for Metronome.
• Champion operational maturity: You'll transform how Metronome approaches production incidents, on-call responsibilities, and system reliability, resulting in happier engineers and more satisfied customers.
• Cultivate engineering talent: The engineers on your team will grow technically and professionally through your mentorship, becoming future technical leaders who drive Metronome's continued success.

Qualifications

• 2+ years of engineering management experience: You’ve led platform-focused teams, including senior engineers.
• 5+ years of technical experience: You’ve been in a highly technical role and understand what makes a great software engineer.
• Strong organizational skills: You excel at managing multiple projects from concept to delivery and production support.
• Experience building and supporting teams: You’re skilled in hiring, coaching, and performance management.
• Commitment to inclusivity: You build diverse and inclusive teams through empathetic and direct communication.

Compensation

The estimated base salary range for this role is $196,800 - $246,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!