Technical Customer Success Manager
PostHog
IT, Sales & Business Development, Customer Service
USD 224,200-245,440 / year + Equity
Posted 6+ months ago
We're hiring for a range of roles here. What you end up working on will depend on your exact skillset and preferences, so choose your own adventure. In general we seek Product Engineers who are: Enthusiastic drivers. We need proactive people that can fully own projects and get them done, and know to get help when needed. This is what being a product engineer is all about. "Are we there yet?" is the wrong question. Optimistic problem solvers. Things get hard here sometimes – whether it's scaling, shipping complex products, handling a stream of support requests, or trying to ship something that touches multiple teams. We need people who won't get disheartened, and will collaborate, iterate, and ship their way out of anything. Grown ups. We’re an international bunch of weirdos, but one thing unites us: everyone is kind, considerate, and professional towards each other. This isn't about age or experience, it's about being low-ego, flexible, and respectful. Genuine builders. PostHog is full of people who just love building stuff, people who would still be building software even if there wasn't a paycheck at the end. If this sounds like you, we should talk. Right now, we are also looking for: IAM specialist: You’ll design and ship core features like SAML support, new identity providers, and even our own IAM system. Start with internal tooling, then roll them out to customers. Tell us how you’d make these systems so solid that other teams can build on them without hesitation.