Work at a Portfolio Company

Product Lead



Posted on Monday, June 3, 2024

Product Lead

New York City, NY

About us

We cut the red tape between patients and their medicine. Our mission is to make using health care easy for everyone, starting with prescription drugs.
Health care in the US often feels impossible, especially when you need to use insurance. Just figuring out what benefits you’re entitled to requires hours of back-and-forth. It’s so common that healthcare researchers gave it a name: sludge. When dealing with serious health issues, you have no choice but to waste your energy battling the system to get what you need.
The problems show up most acutely and consistently with complex medications – these drugs make up 25%+ of all healthcare spend because they're the only way to treat many serious conditions. Unfortunately, they’re unaffordable without insurance, and the paperwork to get them approved takes weeks, if not months. A Washington Post reporter captured the experience poignantly in an article earlier this year.
Thanks to recent developments in healthcare regulation and technology, we are changing this. Patients and their doctors now have someone to rely on to ensure they get their medicine. And the same developments will allow us to drive similar change for other categories of healthcare. We are building a company that can handle the complexity of using health insurance for anyone.
We’re lucky to have the support of Thrive Capital, Bain Capital Ventures, BoxGroup, Pear VC, Vast Ventures, SV Angel, and many angel investors, and we are sufficiently funded for the next few years. We also have a large network of industry experts, many of whom are close friends, to advise us.

About the role

What we’re doing is super complex, both in terms of business context and the tech required. It requires understanding the intricacies of health insurance rules, archaic healthcare systems, and what makes experiences effective for patients, providers, and pharmacies. As Product Lead on our team, you’ll need to become deeply familiar with all of the above to drive decisions about what we’re building (as well as the tech we’re buying).
The scope of this role is big – we need to interact with every participant in the prescription process, including the health insurers and pharmaceutical manufacturers, so Product will have to think about every type of interaction. That said, we are big believers in collaborative problem solving – while driving the product is your job, you will work closely with our CEO and the rest of the team on both building context and making decisions.
We know that the products and services we build and the reach they have, and therefore our chance of making a difference, will be better when we have more diverse perspectives. This is especially important in healthcare, where the problems affect everyone differently and disproportionately impact people in underserved communities. We’re excited to work with people from underrepresented backgrounds, and we encourage people from all backgrounds to apply.

If you join, you will:

Become an expert in the world of medication access, ranging from how every relevant type of health insurance process works to how pharmaceutical companies launch new drugs
Collaborate with our Ops, Partnerships, and Data leads and CEO to prioritize business goals as we balance supporting patients with building a long-term profitable business
Conduct user research to understand how we best serve all of our users, including patients, providers, and pharmacies
Develop a well-informed perspective on how we should be investing our tech resources, driving decisions like 1) what we build vs buy and 2) roadmap focus on near-term optimization vs long-term automation
Work with the rest of our tech team to design and build both internal and external software to:
Support patients in filling and managing their prescriptions
Source clinical and insurance data we need to do our work
Reduce administrative burden on providers so they can focus on clinical decisions
Help our internal teams process prescriptions and insurance work efficiently

We’re looking for you if you:

Have experience working full-time as a product manager
Have experience building data-intensive applications and complex integrations (bonus if you have experience in healthcare, but not required)
Know how to deal with ambiguous problems
Know how to read API documentation
Know how to write SQL
Are pragmatic and can see the bigger picture
Are data-informed and outcome-oriented
Are high output and bias towards action
Are excited to be a part of our mission! We’re pumped about what we’re working towards, and we want you to be, too.
P.S. This is a list of ideal qualifications for this position. If you don't meet every single one of them, you should still consider applying!

How to Apply

To apply, email us directly at careers@redscissor.com. Please include “Product Lead” in the subject line; in the body of the email, please include links to help us learn more about you and your work (LinkedIn, resume, personal website, etc.).