Work at a Portfolio Company

Operations Generalist



Canada · Remote
Posted on Thursday, January 4, 2024

About Superorder

Founded in 2019, Superorder is an all-in-one software platform for restaurants to drive operational efficiency and profitability in the digital era. Superorder’s AI solutions help restaurants to optimize their digital business through its suite of products specializing in virtual storefronts and AI-powered order, chargeback, financial, and performance management tools. Superorder has a robust network with thousands of restaurant partners across 180+ cities, and has processed over 1.5M orders. Our mission is to simplify tech adoption so that restaurant owners can focus on what they do best — cooking delicious food.

Superorder is backed by some of the world’s best investors: Foundation, Y Combinator, Floodgate, Slow Ventures, and SV Angel, and amazing angels like Michael Seibel (Managing Director, Y Combinator), Babak Nivi (Cofounder AngelList), Kyle Vogt (CEO, Cruise), Daniel Kan (Cofounder, Cruise), Ryan Delk (CEO, Primer), and many more.

We raised our Series A and are growing quickly — come join us!

Our Values

  1. All In: Be driven, dedicated, and committed. Give it your all to win.

  2. Frugality: Aim to do more with less.

  3. Be different: Encourage contrarian thinking and embrace diverse viewpoints.

  4. Adapt or Die: The world is constantly changing - we need to be good at adapting to new realities everyday.

  5. Ownership Mentality: We see things through to the finish, and take responsibility for outcomes.

  6. Customer Obsessed: We always put our customers first and prioritize what’s best for them every step of the way.

Why Superorder?

We are a dynamic and innovative restaurant tech startup, passionate about revolutionizing the restaurant industry. As we continue to expand our team, we are seeking individuals who are adept at analytical thinking, growth opportunities, and who possess a strong sense of ownership in the way we develop our software brand. We want individuals who can bring fresh perspectives, share in our enthusiasm for the latest technology trends, and work collaboratively to drive forward our vision. Join us on this exciting journey of transforming food delivery!

How You’ll Make an Impact

An Operations Generalist is responsible for providing administrative support and assistance to the CEO at Superorder. The role requires a high level of confidentiality, discretion, and professionalism, as well as excellent organizational and communication skills. In addition, you will:

  • Manage the CEO's calendar and scheduling appointments

  • Coordinate travel arrangements and accommodations for the CEO and other executives

  • Draft and prepare reports, presentations, and correspondence

  • Maintain electronic files and records

  • Assist with special projects and events as needed


  • English Fluency

  • 40 hours/week EST hours (9am-6pm)

  • A high level of attention to detail and accuracy

  • Excellent written and verbal communication skills

  • Proactive and solution-oriented approach to problem-solving

  • Proficiency with Google Suite and other office software programs

  • The ability to multi-task and prioritize tasks effectively


  • Put your mark on the history of the growth of the company.

  • Collaborative and supportive work environment.

  • Opportunity for career growth and development.


  • 15,000 USD annual salary

  • 5,000 USD bonus