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Work at a Portfolio Company

Strategy & Operations

Tandem

Tandem

Operations
New York, NY, USA
Posted on Tuesday, July 9, 2024

About the role

What we’re doing is super complex, both in terms of business context and the tech required. It requires understanding the intricacies of health insurance rules, archaic healthcare systems, and what makes experiences effective for patients, providers, and pharmacies. In this role on our team, you’ll need to become deeply familiar with all of the above to deploy across the company on problem solving.

This is the kind of role which involves constantly learning new things. Your work will be hyper cross-functional, driving forward core projects in tight partnership with our leadership team. In addition, you will lead new initiatives, exploring new opportunities and helping us understand whether we should or shouldn’t pull trigger on them. You’ll build an appreciation for all the different challenges an early-stage company faces, as well as become super well-versed in US healthcare.

We know that the products and services we build and the reach they have, and therefore our chance of making a difference, will be better when we have more diverse perspectives. This is especially important in healthcare, where the problems affect everyone differently and disproportionately impact people in underserved communities. We’re excited to work with people from underrepresented backgrounds, and we encourage people from all backgrounds to apply.

If you join, you will:

  • Become an expert in the world of medication access, ranging from how every relevant type of health insurance process works to how pharmaceutical companies launch new drugs

  • Collaborate with the rest of our team to prioritize business goals as we balance supporting patients with building a long-term profitable business

  • Own problems/outcomes from start to finish across the following areas:

    • Our approach to provider partnerships (outreach through implementation) across a wide range of organization types

    • Our core operations for processing prescriptions end-to-end and handling inbound/outbound engagement with patients, providers, and pharmacies

    • Our plans for expanding to and scaling across a wide range of specialties, geographies, and insurance situations

  • Explore and evaluate new opportunities (both internal and external) for the company

We’ll be most excited if you:

  • Have experience in a role that requires analytical problem solving, operational rigor, and outcome ownership (e.g., fast-growing startup, finance, consulting, core member of a 0 -> 1 business line at a high-performing organization)

  • Know how to deal with ambiguous problems

  • Know how to work with complex data

  • Are pragmatic and can see the bigger picture

  • Are high output and bias towards action

  • Are excited to be a part of our mission! We’re deeply invested in what we’re working towards, and we want you to be, too.

P.S. This is a list of ideal qualifications for this position. If you don't meet every single one of them, you should still consider applying!