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Product Manager

Tandem

Tandem

Product
New York, NY, USA
Posted on Tuesday, July 9, 2024

About the role

What we’re doing is super complex, both in terms of business context and the tech required. It requires understanding the intricacies of health insurance rules, archaic healthcare systems, and what makes experiences effective for patients, providers, and pharmacies. As Product Lead on our team, you’ll need to become deeply familiar with all of the above to drive decisions about what we’re building (as well as the tech we’re buying).

The scope of this role is big – we need to interact with every participant in the prescription process, including the health insurers and pharmaceutical manufacturers, so Product will have to think about every type of interaction. That said, we are big believers in collaborative problem solving – while driving the product is your job, you will work closely with our CEO and the rest of the team on both building context and making decisions.

We know that the products and services we build and the reach they have, and therefore our chance of making a difference, will be better when we have more diverse perspectives. This is especially important in healthcare, where the problems affect everyone differently and disproportionately impact people in underserved communities. We’re excited to work with people from underrepresented backgrounds, and we encourage people from all backgrounds to apply.

If you join, you will:

  • Become an expert in the world of medication access, ranging from how every relevant type of health insurance process works to how pharmaceutical companies launch new drugs

  • Conduct user research to understand how we best serve all of our users, including patients, providers, and pharmacies

  • Work with the rest of our tech team to design and build both internal and external software to:

    • Support patients in filling and managing their prescriptions

    • Source clinical and insurance data we need to do our work

    • Reduce administrative burden on providers so they can focus on clinical decisions

    • Help our internal teams process prescriptions and insurance work efficiently

  • Own problems/outcomes from start to finish, beyond the software, across areas like network growth, operational efficiency, commercialization, and strategic partnerships

  • Collaborate with our Ops, Partnerships, and Data leads and CEO to prioritize business goals as we balance supporting patients with building a long-term profitable business

  • Explore and evaluate new opportunities (both internal and external) for the company

We’re looking for you if you:

  • Have experience working full-time as a product manager

  • Have experience building data-intensive applications and complex integrations (bonus if you have experience in healthcare, but not required)

  • Know how to deal with ambiguous problems

  • Know how to read API documentation

  • Know how to write SQL

  • Are pragmatic and can see the bigger picture

  • Are data-informed and outcome-oriented

  • Are high output and bias towards action

  • Are excited to be a part of our mission! We’re deeply invested in what we’re working towards, and we want you to be, too.

P.S. This is a list of ideal qualifications for this position. If you don't meet every single one of them, you should still consider applying!