Forward Deployment Engineer; hybrid post and pre sales(London)
Unit21
This is a remote position.
About the Role
We’re looking for a Senior Forward Deployed Solutions Engineer to support Unit21’s growing customer base across the UK and Europe.
This hybrid role blends solution architecture and implementation ownership with select regional pre-sales technical support, enabling customers to deploy and scale Unit21’s AML and Fraud platform successfully.
You’ll partner with both Sales and Customer Success — leading technical discovery, designing integrations, overseeing deployments, and ensuring customers extract maximum value from Unit21. You’ll also support key evaluations where deep technical credibility helps shape the solution and bridge the handoff from pre-sales to implementation.
This is a London-based role with flexibility for hybrid/remote work and limited travel (up to ~10%).
What You’ll be doing:
Solution Architecture & Implementation (Primary Focus)
Lead the end-to-end implementation process — from technical discovery and architecture design through data integration, configuration, and go-live.
Design and document scalable solutions leveraging APIs, ETL pipelines, and data mapping between customer systems and Unit21.
Translate complex business and compliance requirements into technical architectures for AML and fraud detection workflows.
Troubleshoot integration and configuration issues to ensure smooth delivery.
Partner with Customer Success Managers post-launch to optimize performance, build custom workflows, and expand platform adoption.
Capture and share best practices, reusable templates, and integration patterns to accelerate future deployments.
Pre-Sales Enablement (Secondary Focus)
Collaborate with Account Executives to support technical discovery and solution design during evaluations.
Contribute to tailored demos or Proofs of Concept, ensuring technical continuity into implementation.
Advise on data architecture, integration strategy, and operational readiness for strategic prospects.
Serve as a trusted technical voice in customer conversations, helping align product capabilities with business objectives.
Cross-Functional Collaboration
Partner closely with Product and Engineering to provide structured feedback on customer needs, new integrations, and roadmap priorities.
Collaborate with GTM leadership to refine demo environments, onboarding processes, and internal enablement materials.
Help establish Unit21’s technical foundation and knowledge base for the EMEA region.
What We’re Looking For:
5+ years of experience in Solutions Engineering, Forward Deployed Engineering, or Implementation roles in SaaS, FinTech, or RegTech.
Strong technical foundation across:
APIs (REST, Webhooks, Postman)
ETL pipelines, data ingestion, and schema mapping
Relational databases (PostgreSQL, MySQL)
Python or JavaScript/TypeScript
Proven experience translating business and compliance requirements into scalable technical solutions.
Excellent communication and stakeholder management skills, including with non-technical audiences.
Experience working with financial institutions or fintechs strongly preferred.
Domain knowledge in financial crime, AML, or fraud detection a plus.
Comfortable operating in a dynamic, high-growth startup environment.
Compensation:
The standard base pay range for this role is $115,00.00 - $125,000.00 GBP Annually. This base pay range does not include variable compensation including potential commissions, bonuses or other financial or equity incentives.
Unit21 is an equal opportunity employer, we encourage all to apply, even if you do not meet each requirement above. We are building a diverse, inclusive workforce and hope you will join us!
What we can offer you:
Competitive salary and pre-IPO stock options
100% company-paid medical, dental and vision insurance (for employee)
Optional HSA and FSA medical reimbursement accounts
Unlimited paid time off
Generous leave programs for life events
401(k)
Charity matching
Annual Learning & Development stipend
One-time Home office set-up stipend
Commuter benefits
Happy hours and team-building events
Great office space in the San Francisco Financial District
Fully stocked kitchen
Lunch and dinner provided in SF office at least 3x per week
A great company culture with a strong emphasis on diversity, equity and inclusion
About Unit21
Unit21 stops bad actors by leveraging data to deliver justice and safety in the world. We protect businesses against adversaries engaging in money laundering, fraud, and other sophisticated risks by offering no-code infrastructure to model, detect, and remediate suspicious activity. Our customers range from large Fortune 500 companies to high-potential, pre-launch startups. We have reported over USD $2 billion in fraud and laundered money to the US government using our software.
We are a rapidly growing Series C startup, having raised close to $100m from Google, Tiger Global, ICONIQ Capital, Jack Dorsey, Diane Greene, and other leading VCs. Our team believes deeply in fostering individual ownership, iterative product development, and empathetic communication. There are many challenging problems to solve in this industry, and a huge opportunity for our software to empower companies to define a new standard of eliminating bad behavior on their platforms.
We encourage people of all backgrounds to apply. Unit21 is committed to creating an inclusive culture, and we celebrate diversity of all kinds.