Marketing Operations Manager
You.com
you.com is an AI-powered search and productivity platform designed to empower users with personalized, efficient, and trustworthy search experiences. As a cutting-edge technology company, we combine advanced AI models with user-first principles to deliver tools that enhance discovery, creativity, and productivity. At you.com, we are on a mission to create the most helpful search engine in the world—one that prioritizes transparency, privacy, and user control.
We’re building a team of innovators, problem-solvers, and visionaries who are passionate about shaping the future of AI and technology. At you.com, you’ll have the opportunity to work on impactful projects, collaborate with some of the brightest minds in the industry, and grow your career in an environment that values creativity, diversity, and curiosity. If you’re ready to make a difference and help us revolutionize the way people search and work, we’d love to have you join us!
About the Role
Marketing Operations at You.com is the engine that connects strategy to execution. This role owns the systems and processes behind our demand generation efforts and ensures that everything we do in marketing translates into measurable pipeline.
You’ll manage the tools and data that power our go-to0market engine, including HubSpot, Salesforce, enrichment platforms, and Webflow. You’ll also shape how we track, score, and route leads, helping Marketing, BDRs, and Sales work in sync.
We’re looking for someone who can think strategically, execute quickly, and build reliable systems that scale. You should enjoy solving complex operational challenges, collaborating across teams, and using data to improve how we go to market.
Responsibilities
- Own and manage the marketing technology stack, including HubSpot, Salesforce, enrichment tools, and key integrations
- Design and maintain lead management processes that define lifecycle stages, routing, and SLAs across Marketing, BDR, and Sales teams
- Develop and refine lead scoring models that combine behavioral data with sales feedback
- Create dashboards and reports for funnel performance, attribution, and campaign ROI
- Work with Demand Gen and RevOps to operationalize campaigns, automate workflows, and maintain full visibility into marketing’s impact on pipeline
- Ensure data accuracy and consistency across all marketing systems and reports
- Collaborate with Sales, RevOps, and Finance on shared metrics and reporting frameworks
- Manage vendor relationships and evaluate new tools to improve performance and efficiency
- Enable marketing and leadership teams with clear, accessible dashboards and documentation
Qualifications
- 6+ years of experience in B2B marketing operations, with strong knowledge of both systems and process design
- Proven ability to work across teams including Sales, BDR, Data Science, and Executive leadership
- Experience developing and maintaining lead scoring models based on data and real-world feedback
- Background managing lead operations in complex, multi-product environments with different customer types and buyer journeys
- Strong analytical skills with the ability to communicate insights clearly and persuasively
- Comfortable working in fast-changing environments and building new processes from the ground up
- Experience supporting both B2B and product-led growth models is a plus
- Hands-on experience with HubSpot and Salesforce required; familiarity with Webflow preferred
Our salary bands are structured based on a combination of geographic tiers and internal leveling. Compensation is determined by multiple factors assessed during the interview process, with the final offer reflecting these considerations.
Company Perks:
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Hubs in San Francisco and New York City offering regular in-person gatherings and co-working sessions
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Flexible PTO with U.S. holidays observed and a week shutdown in December to rest and recharge*
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A competitive health insurance plan covers 100% of the policyholder and 75% for dependents*
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12 weeks of paid parental leave in the US*
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401k program, 3% match - vested immediately!*
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$500 work-from-home stipend to be used up to a year of your start date*
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$1,200 per year Health & Wellness Allowance to support your personal goals*
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The chance to collaborate with a team at the forefront of AI research
*Certain perks and benefits are limited to full-time employees only
you.com is an E-Verify employer. We are also an inclusive, equitable, and accessible workplace. Please let us know if you require accommodation for any portion of the recruitment and hiring process.