Our co-founders started Zip in 2020 to address this seemingly intractable problem with a purpose-built platform that provides a simple, consumer-grade user experience. Within just a few short years, Zip created the procurement orchestration category and developed the leading solution in this $50B+ TAM space. Today, leading companies like Instacart, Anthropic, Sephora, Discover, Reddit, and Lyft rely on Zip to manage billions of dollars in spend.

We're a fast-growing team that helped scale category-defining companies like Airbnb, Meta, Salesforce, Databricks, Ramp, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us!

Your Role

As our Contracts Analyst, you will be an integral part of the Advisory Team, providing tactical support for Statement of Work (SOW) customization requests and assisting the Sales team by addressing basic SOW-related questions quickly and accurately. This role is perfect for someone who is eager to kickstart their career in the SaaS industry, learn the ins and outs of enterprise software, contract negotiation, and gain valuable experience working in a fast-paced environment.

You Will

• Review and analyze SOW customization requests to ensure compliance with company policies and implementation feasibility.

• Provide timely and accurate responses to basic SOW questions from the Sales team.

• Collaborate with senior team members to understand customer requirements and tailor contracts to align with product capabilities.

• Maintain organized records of SOW versions, approvals, and customization details.

• Identify and execute opportunities to improve efficiency across the Advisory, Legal, and Deal Desk teams

• Support the Advisory Team in preparing documentation for customer implementation projects.

• Creatively solve for customer asks with solutions that both meet customers needs and protect our ability to deliver

• Learn and develop expertise in the company’s SaaS product and implementation processes.

Qualifications

• Education: Bachelor’s degree in Business Administration, Legal Studies, or a related field.

• Experience: Up to 1 year of experience in a contracts, legal, or related administrative role (internship experience counts).

• Skills & Traits:

  • Highly detail-oriented with excellent organizational skills.

  • Strong written and verbal communication skills.

  • Proactive, responsive, and able to work in a fast-paced environment.

  • Eager to learn and quickly adapt to new tools, processes, and industry knowledge.

  • Familiarity with B2B SaaS or an interest in learning about the software industry.

• Technical Skills: Proficiency in Microsoft Office (Word & Excel), G-Suite (Google Docs), and Slack

Perks & Benefits

At Zip, we’re committed to providing our employees with everything they need to do their best work.

• 📈 Start-up equity

• 🦷 Health, vision & dental coverage

• 🍽️ Catered lunches & dinners for TO employees

• 🚠 Team building events & happy hours

• 🌴 Flexible PTO

• 💻 Apple equipment plus home office budget

We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!